Privacy Policy

1. Introduction

Welcome to Mittal's RISE Edutech ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at privacy@riseedutech.com.

This Privacy Policy applies to all information collected through our website https://www.riseedutech.com, and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

2.1 Personal Information You Disclose to Us

• Contact Information: Name, email address, phone number, address
• Student Information: Academic details, class, school, previous academic records
• Parent/Guardian Information: Name, relationship, contact details
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, inquiries, and feedback you send to us

2.2 Information Automatically Collected

• Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our educational services
• To process your enrollment and manage your account
• To communicate with you about classes, schedule changes, and important announcements
• To send administrative information, updates, and security alerts
• To respond to your inquiries and provide customer support
• To send you marketing and promotional communications (you can opt-out at any time)
• To analyze usage and improve our Services
• To comply with legal obligations and protect our legal rights

4. Sharing Your Information

We may share your information in the following situations:

4.1 With Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These include:

• Payment processors
• Cloud hosting services
• Email marketing services
• Analytics providers

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our security measures include:

• SSL/TLS encryption for data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage practices
• Regular employee training on data protection

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Student Records: 5 years after the completion of the academic year
• Financial Records: 7 years for tax and accounting purposes
• Marketing Data: Until you opt-out or request deletion
• Website Analytics: 26 months from the date of collection

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request copies of your personal data
• Correction: You have the right to request correction of inaccurate information
• Deletion: You have the right to request deletion of your personal data
• Restriction: You have the right to request restriction of processing your data
• Objection: You have the right to object to our processing of your personal data
• Data Portability: You have the right to request transfer of your data to another organization
• Withdraw Consent: You have the right to withdraw your consent at any time

To exercise these rights, please contact us using the details provided in Section 11.

9. Children's Privacy

Our Services are intended for students and their parents/guardians. We collect personal information from children under the age of 18 only with verifiable parental consent.

Parental Rights:

• Review your child's personal information
• Request deletion of your child's information
• Refuse further collection or use of your child's information
• Give or withdraw consent for data collection

If you believe we have collected information from a child without proper consent, please contact us immediately.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Contact Information

If you have questions or comments about this Privacy Policy, you may contact us:

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Disclaimer

This Privacy Policy does not apply to third-party websites, products, or services, even if they link to our Services or if our Services link to them. We recommend reviewing the privacy policies of any third-party sites you visit.